Frequently Asked Questions

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Frequently Asked Questions

General

To avoid disappointment, we highly recommend placing a pre-order with us at least 3 days in advance.
If your order is urgent, kindly contact us at +65 92986522.

Yes, you can. Please let us know your request by contacting us

Yes we do. 
Customer need to order online and make payment via credit card on our website. 

Upon purchasing your order online, you will receive a confirmation email from Rasasusy. For any assistance regarding your order, kindly email your queries to hello@rasasusy.com 

Any changes to orders must be made no less than 3 days prior to date of delivery. Cancellation of orders can only be made no less than 3 days prior to date of delivery. There will strictly be no refunds for cancellations made to orders less than 48 hours before delivery.

We are happy to assist you with any questions regarding www.rasasusy.com via email at hello@rasasusy.com. 

Payment

We accept bank transfers / PayLah! / PayNow / Credit card / Cash / Cheque (payable to "Rasasusy").

You may transfer to the following banks:

DBS CURRENT BUSINESS ACCOUNT 027-907566-0
OCBC ACCOUNT 621-4-124221
*Please note that we only accept same day bank transfer via FAST.

After payment has been made, please take a screenshot of transaction and whatsapp to us at "+65 9298 6522" or email us at "hello@rasasusy.com".

SGQR

Make payment by scanning the QR Code

  1. Tap on the ‘Scan QR’ Icon
  2. Scan QR Code
  3. You are paying Rasasusy
    Enter the amount, review your transaction & TAP on ‘Let’s Go’!
  4. And you’re done!

After payment has been made, please take a screenshot of transaction and whatsapp to us at "+65 9298 6522" or email us at "hello@rasasusy.com".

Delivery

For delivery information, kindly refer to the following link.